LV= Doctor Services provides policyholders with access to six medical services in one app or by calling Square Health.
The six services will be available to policyholders’ spouses and partners and include:
- Remote GP – Policyholders and their spouse/partner can now get unlimited 24/7 consultations with a UK doctor.
- Prescription Services – A private or repeat prescription service is available. Where the GP recommends a private prescription the private prescription is free and the private medicine needs to be paid for. For repeat prescriptions, the same applies unless an NHS England exemption is available
- Second Medical Opinion – An expert specialist can review a diagnosis, help with any unanswered questions and go through the treatment options available.
- Remote Physiotherapy – Remote access to up to five free sessions (shared between policyholder and spouse) with a UK trained physiotherapist and receive a bespoke treatment plan.
- Remote Psychological Services – Access to up to five sessions (shared between policyholder and spouse) of mental health support from a network of highly trained therapists.
- Discounted health MOTs – Provides an assessment of overall health, identifying any health risks and areas of improvement.
Debbie Kennedy, director of protection at LV=, said: “This is the latest in a series of improvements LV= has made for its protection policyholders. Protection is more than about just paying a claim; it’s about providing support to policyholders and their families when they need it most.
“LV= Doctor Services was previously available only to policyholders with some of the services also available to their children. We’ve now extended this to a spouse/partner helping to offer more expert medical support to the whole family and when it’s needed most.
“The spouse/partner can access all six services available via the app providing they meet the definition of what LV= considers to be a spouse/partner.”